Total Human
Health
We make the complex safe.
Safety is more than just a priority—it’s a core value embedded in everything we do.
Championing Excellence in Safety
A Commitment to Safe Work Environments
Active MIOSHA Partnership
Kalamazoo Event Center
This partnership allows us to establish a cooperative relationship with MIOSHA to encourage, assist, and recognize their voluntary efforts to focus on and eliminate serious hazards and achieve high safety and health.
The goal of a MIOSHA partnership is a significant and measurable reduction in workplace deaths, injuries, and illnesses. MIOSHA partnerships are characterized by core elements that may not be present in other MIOSHA activities and are subject to programmed inspections.
- Experience Modification Rate (EMR)
- Total Recordable Incident Rate (TRIR)
Experience Modification Rate (EMR)
| Year | 2021 | 2022 | 2023 |
2024 |
2025 |
2026 |
| Rating | 0.7 | 0.7 | 0.7 | 0.69 | 0.69 | 0.7 |
Total Recordable Incident Rate (TRIR)
| Year | 2021 | 2022 | 2023 | 2024 | 2025 |
| Rating | 0 | 0 | 0 | 0 | 0.61 |
Behavioral Safety Leadership Program
Building leaders who create safer workplaces through behavioral science.
Our Behavioral Safety Leadership approach equips every employee, from the field to the office, to take an active role in building safer, stronger teams.
A Different Approach to Safety
This approach goes beyond rules and compliance by helping employees influence the behaviors that lead to lasting improvements in safety, communication, productivity, and leadership. Each participant completes a real improvement project within their area of responsibility, tracks measurable results, and shares lessons learned across the organization.
Measure performance
Set clear expectations
Provide effective feedback
Reinforce progress
Hazard identification
Meeting effectiveness
Scheduling accuracy
Communication documentation
Team collaboration
Leadership effectiveness
Dr. John Austin
Since 2009, CSM Group has partnered with behavioral scientist Dr. John Austin to develop leaders who create measurable improvements in workplace safety and organizational performance.
Dr. Austin served as Professor of Psychology at Western Michigan University for 15 years and has spent more than 30 years helping organizations across 19 countries improve productivity, leadership, and safety through behavioral science. He has authored nearly 100 peer-reviewed publications and three books, including Results: The Science-Based Approach to Better Productivity, Profitability, and Safety, which outlines the same five-step framework used throughout CSM Group's Behavioral Safety Leadership Program.

