---
title: Family Health Center of Kalamazoo
description: The Family Health Center of Kalamazoo's project was a considerable undertaking, with over 50,000 square feet of new construction in the four-story building.
image: https://www.csmgroup.com/hubfs/Project%20Photos/Family%20Health%20Center%20Kalamazoo/Resized/FamilyHealthCenter7-FEATURED.jpg
---
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# Family Health Center of Kalamazoo
Delivery
Construction Manager At-Risk
Completion
April 2017
Contract Value
$15 million
Market Sector
Healthcare
## Three years ago, it was discovered that Kalamazoo’s south side contained the largest population of people with limited healthcare options.
After covering residents in the city’s north side with a clinic at 117 W. Patterson Street, Family Health Center (FHC), a federally qualified health center designated by the government to provide care to underserved populations in Kalamazoo County, determined – through a community needs assessment – that it was time to place resources around town.
The three-story, 50,000-square-foot clinic is located on 2.5 acres on Alcott Street. The building has 24 exam rooms and 25 operational rooms, allowing it to serve 30,000 patients.
Its lower level houses occupational and physical therapy offices. This area also provides administrative offices, storage, staff locker rooms, a staff lounge, and a conference room.
A dental clinic can be found on the main level, and this $2.2 million clinic is the largest in any Federally Qualified Health Center in the state. University of Michigan School of Dentistry students work with patients in a state-of-the-art clinic.
Providers at the clinic embrace the Integrated Care Model. This team-based approach combines medical, dental, and behavioral care to make visiting the clinic a “one-stop shopping” experience. Services include family practice, pediatrics, dental, pharmacy, health care education, behavioral health, case management, community health education, physical therapy, and occupational therapy.
One of the most important functions of the clinic is its ability to offer preventative care and education. Socioeconomic factors in the neighborhood prevent personal health from being a focus for residents.
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"When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you are looking at something that is very strange, but yet is very, very familiar, because you are beginning to see the Earth evolve."
Gene CernanAstronaut, Apollo 17
## "We felt like we were the only customer that mattered."
"CSM Group's team demonstrated the highest level of customer service with both words and action, such that we felt like we were the one and only customer that mattered every minute of the day! Their team treated our team with dignity and respect, took the time to ensure that we understood the various activities before, during, and after the project, and truly treated FHC as a partner, resulting in the most successful project on the south side of Kalamazoo."
Denise CrawfordPresident & Chief Executive Officer
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