It’s not just a building to our clients, and it’s not just a job for us. We are credited with having people throughout our organization who take an extra interest and behave with great professionalism. This translates to a tangible benefit at many points during the project process.
Calls are answered. Answers are obtained. Deadlines are met. Proactive actions head off problems. It’s about employees at every level taking ownership. “From the ground, up” means the commitment is demonstrated by every level of employees, at every stage of construction.
CSM Group is a true partner of ours whenever we endeavor in a facility project. We engage their expertise at the outset of our major projects to gauge the magnitude and complexity of the undertaking. From the initial scoping of a project to the resolution of the last change order, CSM Group is on top of all activities with our best interest in mind to drive a timely and cost-effective conclusion. CSM Group excels at communication and integrity.
What I like most about CSM Group's approach is that no matter the task or issue at hand, CSM Group approaches every situation in a calm collected manner. Furthermore, there is a lot to know about managing a project with many different scopes of work. In my experience, if CSM Group is not 100% sure of how to answer one of our questions or concerns, they allow us to meet with architects or engineers to make sure we all walk away with a mutual understanding of how to proceed.