Youve probably seen or heard it in business many times: “our people make the difference.” But at CSM Group, its not a cliché.
The uncommon quality of our people is a critical component of our business model. Weve found our unique and thorough selection, retention, and training processes make CSM Group more than a “nice place to work.” They help create a tangible performance difference that lifts our company above its competitors in the eyes of potential staff and prospective clients as well.
We are strong advocates of the principles espoused by Jim Collins in his best seller Good to Great. One of the most central involves having “the right people on the bus.” CSM Group has more “right people” than anyone in the industry, and thats not by accident.
CSM Group uses the HUMANeX Quality Selection Process. It distinguishes between traits that are skills (learned capabilities) and those that are talents (much deeper and more ingrained—and even more critical to moving an individual and an organization forward). Work intensity, passion, resourcefulness, integrity, dedication to client satisfaction—these are the things that qualify you for the CSM Group bus.
Good, smart people doing what they love (and what they do best) make CSM Group a different company. Thats why so many building owners who work with us recommend us to others. Even when they arent asked.
Speaking of delivering satisfaction to our clients…thats our “hedgehog” concept.* Its the one simple focus that drives virtually every decision we make. As Construction Managers, we have a great deal of knowledge about building buildings, and about the people who do it.
Our only objective, every day on every project, is to use that knowledge to the best advantage of our clients. If an action doesnt support that goal, we dont do it. Building owners place great trust in us. Everything we do is aimed at justifying, and reinforcing that trust.
Our selection process is designed to help us put people in positions where they are naturally wired to excel... then get out of their way. Youll be supported with appropriate training and procedures, of course; but youll have the unique opportunity to match responsibilities to your capabilities. That is the ultimate form of meaningful job satisfaction.
Less tangible, but no less important: youll be immersing yourself in a group of talented, smart, honest, and positive people. (We know—weve chosen them just as carefully.) Its a group youll be proud to join, and eager to work with every day.