Steven A. East

THE EAST SIDE

Editorial comment from Steven A. East President of CSM Group

25 YEARS OF (GREAT) MEMORIES

You’d think with 25 years of experiences to call on, this would be an easy column to write. Not true. There are so many great memories that picking just a few is like trying to decide which one of your kids gets to go to the ballgame with you!

But two words keep bubbling to the top of my brain: Thank You. And that means YOU! They say you are known by the company you keep. In that case, I’m sitting pretty, because I’m surrounded by the best. And I appreciate the heck out of all of you.

Thank you to the best family a guy could have. Thank you to the greatest partners and teammates a guy could have. Thank you for the greatest friends a guy could have. And thank you to the greatest group of community and business leaders a guy could ever have the pleasure of dealing with.

Truth is—and maybe what has made these 25 years so darn rewarding— everybody mentioned above really belongs in the “friends” group. And each and every one of them has had a big hand in our success. You’ve pushed, pulled, cheered, coached, and most importantly supported us as we built our dream organization. We certainly aren’t finished, but with apologies to the politically correct, “we’ve come a long way, baby.”

I could give you a long list of great buildings we’ve been afforded the opportunity to create over the years. Goodness knows, there are lots of stories in those buildings (and I’m not talking about the number of floors.) But I hope a simple “top ten” list of business memories will do.

1. Sitting at my desk as a “30- something” business owner who had just put his family’s home on the line…perspiring from armpits to waist and just “wondering” what I had done.

2. Our first big interview for a project when I got asked the question, “What makes your firm better than the competition.” I instinctively blurted out “our people.” And I wasn’t just saying it. We got the project.

3. Building relationships on every project. Always a favorite part—and we are very proud of the fact that we are still working with our first client a quarter century later.

4. Our first office—a whopping 1200 square feet that we built out ourselves. We thought that was “it!” (Little did we know….) Coincidentally, all three of our offices have been located on “Michigan.” The current one, however, runs 22,300 square feet.

5. One of my Dad’s favorite sayings: “Can’t Never Did Anything.” Which reminds me of our largest project: “The New Bronson Hospital, a $135 million venture that changed the face of our community and, through evidence-based design, the face of modern healthcare. It also makes me think of our fastest project: a 236,000 sq. ft. Meijer store that we built in 28 weeks, instead of the “normal” 48. We had to pull out all the stops to make it happen! (Oops, sorry— I let a couple projects creep in there…)

6. Completing 25 years and over $1 billion worth of projects with not a single legal action by a client.

7. Another of my Dad’s insights: “Many hands make light work.” I reflect on that while witnessing the professional and personal growth of so many of my talented teammates and the amazing things they accomplish working together.

8. Assembling the best “personal” board of directors I could have ever imagined.

9. CSM Kids Day at the ranch. One of my favorite days of the year.

10. Committed to the philosophy of aligning interests with all of our stakeholders. The “engineering” of CSM as a talent-driven organization will be my best business legacy (as I see it.) The list could go on and on, and so could I (as I’m sure many people would tell you). Just pinch me…I still feel like I could be dreaming.

But I guess “Thank You” pretty much says it all. So once more: THANK YOU!

 

Kalamazoo, MI
100 W. Michigan Avenue
Suite 200
Kalamazoo, MI 49007
Map to CSM Group

P: 269.746.5600
F: 269.746.5699

Grand Rapids, MI
600 Monroe Avenue, NW Suite 104
Grand Rapids, MI 49503
Map to CSM Group

P: 616.458.5600
F: 616.458.6099