Steven A. East

THE EAST SIDE

Editorial comment from Steven A. East President of CSM Group

INTENSIVE CARE - A BIG REASON WE'RE SUCCESSFUL IN HEALTHCARE CONSTRUCTION

People are born at hospitals all the time. But how many companies can make the same claim?! At CSM Group, we can. And a quick look back helps explain how our important healthcare experience has helped us achieve success not only in that industry, but in many others, as well.

Over 23 years ago, the company that has become CSM Group got its start as Bronson Builders and Design, a partnership of Bronson Healthcare and an architectural firm. We specialized, of course, in building healthcare facilities.

In 1990 we became a private enterprise, but that early healthcare experience has remained a very valuable asset. Sure, it has been a factor in our selection for numerous healthcare-related projects, many of them from Bronson. But it has also helped us in other, less obvious ways.

Successful healthcare projects can be very complicated, and require sophisticated management skill and commitment. Naturally, all projects deserve and require thorough planning and relentless attention to detail. But for healthcare, those are just the beginning.

Consider the extra demands in healthcare. From day one, you are working in an environment that impacts peoples’ health…in many cases, people who are already sick or in need of treatment. Incredible attention must be paid to issues of cleanliness and sanitary practices to prevent the spread of infections.

You are also in proximity to technologies that are cuttingedge, incredibly expensive, and often very sensitive. Add to that equation a steady stream of in-patients, out-patients, visitors, doctors, nurses, and countless other medical personnel—and the need to ensure not only the safety, but the privacy of all those individuals. Put simply, it requires a different level of unique skills, means, and methods. Perfection isn’t simply some lofty notion to “aim for.” It’s a specific level of performance that simply must be achieved.

All that having been said, thanks to our medical origins and frequent healthcare projects, this kind of commitment has become part of our company’s culture. These standards are a good representation of how CSM Group approaches every project. We just can’t help ourselves! Now, if you were building a building—any kind of building—isn’t that the kind of dedication you’d choose to put in your corner?

We have the greatest respect for the training, commitment, sacrifices, and excellence that talented doctors, nurses, and other healthcare professionals put into their work. I guess it takes one to know one.

 

Kalamazoo, MI
100 W. Michigan Avenue
Suite 200
Kalamazoo, MI 49007
Map to CSM Group

P: 269.746.5600
F: 269.746.5699

Grand Rapids, MI
600 Monroe Avenue, NW Suite 104
Grand Rapids, MI 49503
Map to CSM Group

P: 616.458.5600
F: 616.458.6099