Steven A. East

THE EAST SIDE

Editorial comment from Steven A. East President of CSM Group

IT'S GREAT NOT TO BE NEEDED.

I've known a lot of business owners who think of themselves as the irreplaceable soul of the business. And deep down, that makes them feel good. Understandable-they've put a lot of effort into it. But often, it also means they need to put their fingerprints on everything, and others may be afraid to make a move without their approval.

Now, I'm as proud as the next guy. But, if you're a client of CSM Group, and haven't spoken to me lately, that's probably a pretty good sign. Because that means you're being well taken care of by some of the finest professionals in the construction industry. Not because they work for CSM Group, but because those are the type of people CSM Group selects.

We put tremendous emphasis on recruiting the finest talent we can find. It's more than just being "picky." We've adopted some very specific and unique screening and interviewing practices, and work with the finest personnel consultants in the country.

As a talent-based organization, that's the only way to protect and grow our most dramatic difference in a competitive marketplace. Once you hear some of the client testimonials we get about our people and their performance, you see very clearly how it pays off.

It's not false modesty when I say CSM people-like our newly-named Group V.P.s Curt Petersen, Tim Ankney, Lisa Prasher, and Todd McDonald-can handle a project as well as I can, and probably better. They've got the inherent talent to know what to do. And I've got that same kind of confidence in everybody in the place. When we hire the caliber of people we do at CSM Group, the last thing I want to do is get in their way. If I did, you wouldn't benefit as greatly from their substantial talents. And frankly, they wouldn't stay long.

I'm so proud of my team, I walk around most days with a big smile on my face. It's an honor to work with them. Professional respect makes for good chemistry.

Some business owners are uncomfortable sharing the credit and do so grudgingly. Me? I'm tickled pink to do it. Because I'm not interested in building a monument- just an incredible company with an awesome reputation.

Thanks, everybody!

 

Kalamazoo, MI
100 W. Michigan Avenue
Suite 200
Kalamazoo, MI 49007
Map to CSM Group

P: 269.746.5600
F: 269.746.5699

Grand Rapids, MI
600 Monroe Avenue, NW Suite 104
Grand Rapids, MI 49503
Map to CSM Group

P: 616.458.5600
F: 616.458.6099