Training and education opportunities are provided to each and every CSM employee. We track their accomplishments in a central database that is maintained by our Human Resources Department. Training opportunities include formal training and certifications, lecture series, bi-monthly Project Manager (PM) meetings, lunch-and-learns, online courses, individual study, seminars, professional readings, etc. The content includes topics of leadership, technical aspects of the industry, safety, regulatory and legal compliance, computer program and software applications, green building, and other applicable subjects.
Kevin Kirk, VP of environmental, health & safety, and Shannon Rice, director of field operations, listen intently during a breakout session at the 2015 BMT Federation Leadership Conference in London, England.
(from left to right): Becky Wolthuis, Tara Nisenson, Amanda Kakoczki, and Suzanne Otten at the 2015 Catalyst University held at Wings Events Center in Kalamazoo, Michigan.
A large part of our employee education and development focuses on knowledge sharing. Our avenues for knowledge sharing include our weekly huddle meetings, PM meetings, lunch-and-learns, and team meetings or calls. We use team meetings and calls to discuss internal issues relating to best practices and lessons learned.
To reinforce new knowledge and skills, we use employee-led training, build internal experts, and seek project assignments that require specific knowledge and skills. Each employee who attends a conference, seminar, or other formal instruction from an outside source follows up by leading an internal training session to review the information they received. This is accomplished at either our weekly huddles, during a lunch-and-learn session, or as a podcast posted on our intranet.
We have also developed a mentor/advocate program that promotes internal learning within the workforce. Each new CSM employee chooses, or is assigned, a mentor. This mentoring relates to issues ranging from the history, philosophy, and culture of the company, to managing and leading employees and trade contractors, to technical aspects of construction project management.
We validate the effectiveness of training based on the type of training received. Much of the formal technical and safety training results in certifications which require the successful completion of a written or practical test.
Bill Eichstaedt and Andrew Dobbs give a presentation on Bluebeam at the 2015 NAWIC Annual Planning Conference in Kalamazoo, Michigan.
Mark Roys, P.E., second from the left, discusses CSM Group’s I.T. infrastructure during a panel discussion at BuildIT, hosted by Newmind Group.
Members of CSM Group’s Executive Team sit down for a strategic planning session.